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Privacy Policy

Last Updated: November 4, 2026

BKTS Incorporated ("BKTS," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://www.bktsinc.com/.

This Privacy Policy explains how we collect, use, disclose, and protect information through our website, online store, contact forms, and related services.

1. Information We Collect

We may collect personal information in the following ways:

Information You Provide

When you contact us, request a quote, or make a purchase, we may collect:

  • Name and company name
  • Email address and telephone number
  • Billing and shipping addresses
  • Order details, product selections, and purchase history
  • Payment-related information and transaction details
  • Product specifications, custom fabrication requirements, and other information submitted through our forms

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited and interactions with our website
  • Referring websites and traffic sources
  • Cookies and similar tracking technologies

This information helps us understand how visitors use our website, maintain its functionality, and improve the customer experience.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing quotes and responding to inquiries
  • Communicating about purchases, shipping, and customer service
  • Providing information about our products and services
  • Improving website functionality, content, and performance
  • Analyzing website traffic and visitor behavior
  • Preventing fraudulent transactions and maintaining website security
  • Complying with applicable legal and regulatory obligations

We may also use information for other purposes disclosed to you at the time of collection or with your consent where required by law.

3. Ecommerce and Payment Processing

BKTS Incorporated offers products for purchase through its website.

When placing an order, customers may be required to provide billing information, shipping information, contact details, and payment information necessary to complete the transaction.

Online payments are handled through third-party payment processing services. These providers process payment information according to their own privacy policies and security practices.

BKTS may receive transaction confirmations, payment status information, and order details necessary to fulfill purchases, maintain business records, and provide customer support.

Order and shipping information may also be shared with shipping carriers and fulfillment service providers as necessary to deliver purchased products.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential website functions and understand how visitors interact with our content.

These technologies may include:

  • Essential Cookies: Support website functionality, including shopping cart features, checkout processes, and website security.
  • Analytics Cookies: Help us understand website traffic, visitor interactions, and overall site performance.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website, including ecommerce features.

5. Google Analytics and Google Search Console

Our website uses Google Analytics and Google Search Console, services provided by Google.

Google Analytics

Google Analytics helps us understand how visitors find and interact with our website. Information collected may include pages visited, session activity, device information, approximate location, and traffic sources.

Google Analytics may use cookies and similar technologies to collect information about website usage.

Google Search Console

Google Search Console helps us monitor and improve our website's visibility and performance in Google Search results, including search queries, impressions, clicks, and indexing information.

Google's collection and processing of information are governed by its applicable privacy policies and service terms.

For additional information, please visit:

Google Privacy Policy

How Google Uses Information from Sites or Apps That Use Its Services

Visitors may also use the Google Analytics Opt-out Browser Add-on to limit data collection by Google Analytics in supported browsers.

6. Sharing and Disclosure of Information

We may share personal information with trusted third parties when reasonably necessary to operate our business, provide services, and fulfill customer requests.

These parties may include:

  • Website hosting and ecommerce service providers
  • Payment processors and financial service providers
  • Shipping carriers and fulfillment providers
  • Website analytics and technology providers
  • Professional service providers supporting our business operations

We may also disclose information when required by law, in response to valid legal requests, to protect our rights or the safety of others, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

We do not disclose personal information beyond the purposes described in this policy except as otherwise permitted or required by applicable law.

7. Data Security

We take reasonable measures intended to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Our website uses HTTPS to help protect information transmitted between visitors and the website.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect personal information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, responding to customer inquiries, maintaining business records, resolving disputes, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Your Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the ability to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request information about how your personal information is used or disclosed
  • Exercise other privacy rights available under applicable law

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests. Some requests may be subject to exceptions or limitations under applicable law, including requirements to retain transaction records or other business information.

You may also manage cookies through your browser settings and use available third-party privacy controls.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not operated or controlled by BKTS Incorporated.

We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage visitors to review the privacy policies of any external websites they access.

11. Children's Privacy

Our website is intended for business customers and general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it as required by applicable law.

12. Changes to This Privacy Policy

BKTS Incorporated reserves the right to update or modify this Privacy Policy as necessary to reflect changes in our business practices, website functionality, technology, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date. We encourage visitors to review this policy periodically.

13. Contact Information

If you have questions about this Privacy Policy, how your information is handled, or wish to submit a privacy-related request, please contact:

BKTS Incorporated

1347 S Main St.

Meadville, PA 16335

Phone: 877-724-2587

Website: https://www.bktsinc.com/

Contact Form: https://www.bktsinc.com/contact

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